Latest News: Veqa ImageFly 1.5 Released
Our E-mail address: 
(Veqa Support)
Your privacy is kept for E-mail messages as according to our Privacy Policy.
Please expect to receive a reply within 6 hours, as we do not have a large, constantly active support team. However, we have been known to reply at earlier times on most occasions. Also take note, we are available everyday of all 7 days of the week. If much later replies from us become more common, or if our time becomes limited due to certain issues, this page will be updated to reflect so.
If you do not receive a reply after 8 hours, please feel free to send us another message, as it could be due to technical problems. Or you may want to check your junk/spam mail folder to see if our E-mail has been mistakenly placed in there. We want to support you and it is very important that we get your input. Your messages help us as much as ours help you and any matter of yours is important to us whether it be big or small.
Also, please be aware that we are from the United States and English is necessary for support from us. However, you do not need to speak good English; we do not mind how you type, just as long as it is in some form of English. And we do not offer custom solutions, unless it is a bug with our software you would like to have fixed, please let us know. Depending how big the bug is, we may fix it for you on the spot, or make it available at some later date in the product's next update (updates are free). Just be sure to ask if you want us to help you fix it and we may help you on it.
If you wish to send your thanks or any other non-questions, we will definitely read them, however may not reply to them. We may also not reply to any business offers sent to us, as we may not have any interest in taking any. And please be cautioned that we use spam blocker software. If you think your message is still not getting through to us over days, you may want to use an alternative E-mail address and/or E-mail provider, or you may want to double check if you are providing an actual message and/or subject for it.
Many thanks for contacting us for support, if you do. We don't forget a single message, not even the small ones; we enhance better from your input. While you learn our products, we learn you, the users.
"The only dumb question is a question you don't ask." - Paul MacCready, Inventor
